A slow website is a waste of money. Hacking is a disaster for your reputation and your data. As a business leader, these two problems are your worst digital nightmares.
At Habeuk, we work every day to resolve these crises. Here is a simple, practical guide to immediate actions and long-term solutions to protect your investment.
I. My website is slow: diagnosis and simple solutions
A slow website drives away 53% of mobile visitors, who abandon the page if it takes more than 3 seconds to load. This is disastrous for your sales and your search engine optimisation (SEO).
1. Diagnosing slowness
Before you panic, identify the cause. Common reasons are:
- Images that are too heavy: Unoptimised high-resolution photos are often the main cause.
- Inadequate hosting: Your host does not have the capacity to handle your traffic (especially for large e-commerce sites).
- Outdated code: Your CMS (Drupal, WordPress, Joomla, etc.) is obsolete or overloaded with unnecessary plugins.
2. Emergency solutions
Media optimisation: Compress all new images before publishing them. Use modern formats (WebP).
- Caching: Enable or configure a robust caching system on your site so that it does not have to rebuild the page with every visit.
- Updates: Ensure that your CMS, themes, and plugins are up to date.
Habeuk can help: If the slowness is structural, our Existing Website Redesign service will analyse your current platform and build a new, high-performance, responsive and conversion-oriented version.
II. My website has been hacked: immediate security measures
Hacking (defacement, insertion of malicious scripts, spam) requires an immediate response to limit the damage.
1. Isolation and cleaning
- Shut down the website (if serious): If user data is at risk, put the website into maintenance mode or take it offline (post a clear message) to stop the attack.
- Change passwords: Immediately change all passwords: administrator, databases, and FTP/SSH access.
- Professional cleaning: Once the site has been isolated, a developer must analyse the files to remove the malicious code and identify the vulnerability (often an obsolete plugin or unsecured access).
2. Prevention (The agency's role)
The best cleaning is the one that doesn't happen. Security is an ongoing task.
- Proactive Maintenance: Our Maintenance & Support service provides security fixes, updates and continuous performance monitoring. It's the life insurance for your platform.
- Infrastructure Security: For businesses, protection goes beyond the website. Habeuk offers the installation of VPN and firewall security solutions and the management of secure cloud infrastructures for your business applications and data.
III. Move from reactive to proactive with Habeuk
Slow performance and hacking are often symptoms of a neglected infrastructure or unprofessional initial design.
At Habeuk, our expertise in custom development and our vision for API integration mean that we build solutions that are fast, robust and secure from the outset.
Don't waste any more time or money dealing with emergencies. Entrust the health and performance of your digital platforms to a team that makes reliability a priority.
👉 Does your website need immediate attention or a maintenance plan? Contact Habeuk for an immediate security and performance audit!
Verdiane
